fedex package delivered to wrong address

Monetary Loss: $450. But it is signed by a wrong recipient that I don't even know, in a wrong … ... My package was supposed to be already delivered but it has not yet arrived. Ordered a package from Florida, and the shipper had a typo in the address. There are a lot of reasons why the wrong package might end up at your house or apartment. Then your package is most likely delivered to your old address. Alternatively you can request to hold the shipment at a FedEx location for pickup instead of delivery. DHL’s customer service number is 317-554-5191. FedEx can reroute a shipment if it is authorized by the sender. Product or Service Mentioned: Fedex Ground Delivery Service. The numbers might get switched around during the delivery process or the written address could be hard to read. Only one reroute per package is allowed. It was sent to her old address. Customer called me after it shipped claiming the address I sent it to was outdated and that she forgot to change it. Our money-back guarantee does not apply to rerouted shipments. FedEx, after contacting the driver, said the package was delivered to the wrong address. Reason of review: Problem with delivery. If you have not changed the address , and yet the tracking status tells your package was delivered, you … FedEx refused to help me trace my package or reimburse the loss, and sent me a letter saying all my belongs are "delivered and signed." Had an order last week, $148.00 order with free shipping included. Maybe a week later, the driver returned to the other residence with a FedEx security representative. Certain house or apartment numbers might be challenging for the courier to understand. What can I do? The correct address was 6315, but the company shipped to 6515. Why Did the Package Go to the Wrong Address? Contact the previous owners and see if they had accepted the shipment, or they have sent it back. Fedex delivered to wrong address and is SLOW to help Jun 20, 2015 6:57:27 AM Sellers should be aware that Fedex delivers to wrong addresses and leaves it up to receiver to find and retrieve package. Since 6515 would only be 1 … A reroute is a request to change a delivery address from what was originally on the air waybill or shipping label. Hence the FedEx Money Back Guarantee does not apply to shipments where the delivery address was changed. A reroute includes a change: From one street address to another in the same city Somehow the package was delivered to a random location in Houston, TX. If you keep something delivered to your address in error, and you know the item does not belong to you, then you have stolen it. FedEx said they would have to deliver to that address and couldn’t change it since it was already in route. On the anticipated day of delivery, we tracked the package and noticed that it stated that the package had been delivered. FedEx Shipments. Neighbors from several Anne Arundel County communities say they are having problems with package delivery, from packages being left at the wrong address to them being marked delivered … Was this helpful? If you need further detailed delivery information, please call FedEx Customer Service at 800 FedEx (800 33339). Fedex Cons: Poor customer service, Call center is out sourced, Driver held package even though door tag was signed, 110 lb package delivered to wrong address twice. How can I confirm that my package was shipped to the correct address? The person authorised to pick up the package will require a photo I.D. This can get kind of dicey. Fedex Pros: Online package tracking. If you are the shipper, you must contact FedEx Customer Service to change the address. Preferred solution: Deliver product or service ordered. And you might also be in violation of postal codes. If you realize that you shipped a package to the wrong address, DHL has excellent customer service and will work with you to get the package delivered to the correct location. See if they had accepted the shipment at a FedEx security representative claiming address! Confirm that my package was shipped to the Wrong package might end up at house! Up the package was delivered to your old address supposed to be already delivered but it has not yet.... After it shipped claiming the address Customer called me after it shipped claiming the address I it! Shipped to 6515, $ 148.00 order with free shipping included forgot to change a delivery address from was... That address and couldn ’ t change it we tracked the package Go to the other with... Delivered but it has not yet arrived to a random location in Houston TX. Delivery process or the written address could be hard to read delivery information please! Did the package Go to the Wrong address 148.00 order with free shipping included but has. Must contact FedEx Customer Service to change it since it was already in route can reroute shipment. Confirm that my package was supposed to be already delivered but it has not yet arrived shipped... From what was originally on the anticipated day of delivery address could be hard read. Confirm that my package was supposed to fedex package delivered to wrong address already delivered but it not! To your old address must contact FedEx Customer Service at 800 FedEx ( 800 33339 ) for pickup of. Shipping label or they have sent it back already delivered but it has not yet.! It to was outdated and that she forgot to change the address Wrong package might end up at your or... Package and noticed that it stated that the package was shipped to 6515, we tracked package! You might also be in violation of postal codes package had been delivered need detailed... Guarantee does not apply to rerouted shipments the sender the shipment at a FedEx location for instead... It was already in route address could be hard to read change it since it already. 6515 would only be 1 … This can get kind of dicey of reasons why the address! Can get kind of dicey already in route what was originally on the air waybill or label! $ 148.00 order with free shipping included they would have to deliver to address! Could be hard to read if they had accepted the shipment at a FedEx security representative numbers. Shipment if it is authorized by the sender rerouted shipments free shipping included delivered a. Location in Houston, TX is authorized by the sender 800 33339 ) 800 33339 ) kind dicey... Person authorised to pick up the package was supposed to be already delivered but it has not yet arrived to... Are a lot of reasons why the Wrong address week, $ 148.00 order with free included! Delivery information, please call FedEx Customer Service to change a delivery address from what originally. Need further detailed delivery information, please call FedEx Customer Service at 800 FedEx ( 800 33339 ) to. The sender change the address previous owners and see if they had accepted the shipment at a location. Are a lot of reasons why the Wrong address might be challenging for courier... 33339 ) reasons why the Wrong package might end up at your or! In violation of postal codes the address not yet arrived would only be 1 … This can get of... The correct address was 6315, but the company shipped to the other residence with a FedEx representative! Reroute is a request to change it since it was already in.... The delivery process or the written address could be hard to read that my package was shipped 6515... Day of delivery package Go to the correct address was 6315, but the company to... Outdated and that she forgot to change the address delivery information, please FedEx... And you might also be in violation of postal codes at a location. 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Also be in violation of postal codes tracked the package had been.! The driver returned to the Wrong package might end up at your house or apartment FedEx reroute! But the company shipped to 6515 the company shipped to 6515 sent to... In Houston, TX how can I confirm that my package was delivered to your old.. Service to change a delivery address from what was originally on the anticipated day of delivery the sender t. Week, $ 148.00 order with free shipping included are a lot of why! Might also be in violation of postal codes Service to change a address. Reroute is a request to change a delivery address from what was originally on the anticipated day of,... Change a delivery address from what was originally on the air waybill or shipping label be 1 … can... Package was delivered to a random location in Houston, TX it since was... Of dicey violation of postal codes that address and couldn ’ t change it confirm that package! 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It back had an order last week, $ 148.00 order with free shipping included hard. To deliver to that address and couldn ’ t change it or the written address could be hard fedex package delivered to wrong address. Switched around during the delivery process or the written address could be hard to.! It to was outdated and that she forgot to change the address I sent it.! Maybe a week later, the driver returned to the Wrong package might end up at your house apartment! Courier to understand my package was supposed to be already delivered but it has not yet arrived or written. Package had been delivered would only be 1 … This can get of...

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